Privacy Policy

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PRIVACY POLICY

Silsoe Stride are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your entry and secondly to provide you with the best service possible. We will not email you information about our partner promotions and special offers unless you have given us your consent. We will give you the chance to refuse any marketing email from us in the future.

Who are we?

The Silsoe Stride is run by a team of volunteers since 2013.  The idea of a fundraising fun run was born out of the need to raise funds to replace the lead on the village hall roof, which had been stolen. The Silsoe Stride has since continued to support more local charities over the years.  Raising money for our local good causes where all net proceeds are shared with event, charities and local community causes in Silsoe. All our generous sponsors, donors and volunteers are supporting us throughout the year to run a successful event helping with donations or providing prizes for our raffles.

The type of information we will collect about you when you enter an event or register on our website:

  • Name
  • Age
  • Address
  • Phone number
  • Email address
  • Race entry details
  • Credit/debit card details

This information is already stored in our email system and our partner site for taking bookings and payments (which are currently made through active training world).  We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date.  The personal information that we hold will be held securely in accordance with our internal security policy and the law. We may use technology to track the patterns of behaviour of visitors to our site but will not collect any personally identifiable information when doing this.

We use the information you provide for the following purposes:

  • To send newsletters, health and safety information, course info and information updates about the event you have entered. You can not opt-out of this before the event if your entry is approved.
  • To send newsletters about details of our other events, offers and promotions in which we believe you will be interested.
  • To send updates regarding the status of your entry.
  • To give you a result.
  • To publish your result as part of the overall list of results published after each event.

When you enter an event we need to know your name, email address, entry details, contact details, credit or debit card number and the card’s expiry date through Active Training World. This allows us to process and fulfil your entry/order and to notify you of the status of your entry/order.

Third Party Service Providers working on our behalf:

We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to St Johns Ambulance, Race day coordinators, ActiveTrainingWorld, Race Comper). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the Silsoe Stride network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Third Party Product Providers we work in association with:

If we work closely with any third-party product providers to bring you a range of quality and reliable services designed to meet the needs of the event day.  The relevant third party product provider will use your details to provide you with information and carry out their obligations arising from any contracts you have entered into with them. In some cases, they will be acting as a data controller of your information and therefore we advise you to read their Privacy Policy. These third-party product providers will share your information with us which we will use in accordance with this Privacy Policy.

When you are using our secure payment methods, this will be processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and entrants. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our same day courier work and our exciting aviation logistic courier services, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: info@silsoestride.co.uk.

How can you access and update your information?

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address or any of the other information we hold is inaccurate or out of date, please email us at info@silsoestride.co.uk.

You have the right to ask for a copy of the information Silsoe Stride hold about you (we may charge £10 for information requests) to cover our costs in providing you with details of the information we hold about you.

We will not be responsible for correcting inaccuracies in third party Personal Information unless you have informed us of such inaccuracies and we will provide you with reasonable assistance in complying with your obligations as a data controller under the applicable Data Protection Laws in relation to any inaccurate third-party data.

Right to be forgotten – if we no longer have a legal basis to process your Personal Information or if the legal basis that we are relying on is consent and you subsequently withdraw your consent then we will stop processing your personal data. To the extent that you no longer wish to be contacted by us, we will need to maintain a record of that to ensure that we do not contact you again in the future.

You are responsible for ensuring that any third party request to be forgotten is applied to any third party Personal Information that you send to us, we will provide you with reasonable assistance in complying with your obligations as a data controller under the applicable Data Protection Laws in relation to any third party requests to be forgotten.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.

Use of ‘cookies’

Like many other websites, the Silsoe Stride website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16 or Under

This website is not intended for children and we do not knowingly collect data relating to children.  If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Privacy Policy changes

If we decide to change our privacy policy, we will post those changes on this page so that you are aware of what information we collect, how we use it and under what circumstances we disclose it.

Data Security

We have designed our site to protect the information we collect online from unauthorised access. We safeguard your private information by implementing the appropriate physical, electronic and managerial procedure necessary to protect your privacy.